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Ten Skills for the Future Workforce

July 12, 2011

Future Work Skills 2020 Cover

The University of Phoenix Research Institute recently published a report titled “Future Work Skills 2020“. The research describes several drivers that the authors believe will change organizations, alter the employment environment, and require individuals to reconsider how to prepare themselves for the future. The document outlines the following “Ten Skills for the Future Workforce”. It seems to me that the discipline of Design is well placed to support many of these.

Ten Skills for the Future Workforce

1. Sense-Making
Definition: ability to determine the deeper meaning or significance of what is being expressed.

2. Social Intelligence
Definition: ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions.

3. Novel & Adaptive Thinking
Definition: proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-base.

4. Cross-Cultural Competency
Definition: ability to operate in different cultural settings.

5. Computational Thinking
Definition: ability to translate vast amounts of data into abstract concepts and to understand data-based reasoning.

6. New-Media Literacy
Definition: ability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication.

7. Transdisciplinarity
Definition: literacy in and ability to understand concepts across multiple disciplines.

8. Design Mindset
Definition: ability to represent and develop tasks and work processes for desired outcomes.

9. Cognitive Load Management
Definition: ability to discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques.

10. Virtual Collaboration
Definition: ability to work productively, drive engagement, and demonstrate presence as a member of a virtual team.

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One Comment leave one →
  1. June 26, 2012 2:09 am

    Mark, this is a brilliant summary of digital literacy and digital citizenship. So relevant to my current work on e-learning competencies in a corporate setting. Thank you!

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